Mapache Rent a Car

Overview

Description

Mapache Rent a Car® is a fully Costa Rican company founded in 1994. We started our business with only 20 cars, and today we have a fleet of over 400 vehicles. This tremendous growth is mainly due to the quality of the cars we offer along with our excellent customer service.

Mapache Rent a Car® will help you have a safe and easy trip in Costa Rica. We also offer all our customers the “Clean Travel” program in which we offset all the emissions from our vehicles while contributing to reforestation.

Services Offered

• Airport pick-up
• Bilingual staff
• Car seats
• Carbon offsets
• Chauffeur (car with driver)
• Coolers
• Free car delivery
• Free mileage
• GPS

• Hourly car rental
• Luggage racks
• Luggage storage
• Prepaid fuel
• Surf board racks
• Transfer services (beyond airport)
• Wedding services

Additional comments about services offered:

• Rental of devices for people with certain types of disabilities.
• Vehicle emissions are offset through the payment for environmental services system in of the Costa Rican government.

Making a Difference

Number of employees: 65

Percentage of local employees: 100 %

Mapache Rent a Car® supports various conservation programs for national protected areas in partnership with several NGOs and it offsets the emissions of its vehicles through payments for environmental services by buying Costa Rican certified carbon units controlled by the National Fund for Forestry Financing (FONAFIFO). Internally, the company has successfully implemented an environmental management system to control and mitigate the impact of its activities; it also gives an introduction to its environmental policies.

The company also collaborates with organizations that provide training in environmental matters to local communities and give support for social issues. For example, there is an assistance program at a comprehensive care center for children from families with domestic violence issues. The company also gives priority to hiring local staff, suppliers, and businesses.

Rates & Reservations

For more information about rates, please visit:

• www.mapache.com/app/cms/www/index.php?id_menu=4 (available in English).
• www.mapache.com/app/cms/www/index.php?locale=es-CR&id_menu=4 (available in Spanish).

Pick Up / Drop Off Locations

International airport(s): San José (SJO); Liberia (LIR); Limón (LIO)

Local/national airport(s): Quepos (XQP); Palmar Sur (PMZ); La Fortuna (FON); Golfito, (GLF)

We also have some branches and delivery services at:

• Hotels
• Conference Centers
• Companies
• Restaurants
• Boat docks (ask us for the specific docks)
• Hospitals
• Places selected by the client (must be requested in advance when booking the reservation)

Additional Information

• Mapache Rent-a-Car complies with the Paniamor Foundation’s Code of Conduct against commercial sexual exploitation of children in the tourism industry.
• The company has also participated in the Cleaner Production Program since 2009 and it participated in the Safe Companies Program from 2009-2012.

Additional Certifications

• C-Neutral certification under the National Standards for Carbon Neutrality INTE 12-01-06:2011, 2013.

Awards or Recognitions

• 2013 Guayacán Award in recognition of “Meritorious work for the environment.”
• Ecological Blue Flag in the category of "Actions to address climate change," 2012-2008.
• 2011 Tourism Merit Award in “Corporate Social Responsibility,” awarded by the National Chamber of Tourism.
• 2007 Bizz Award for innovation and quality, awarded by the World Confederation of Businesses.

Date This Information Was Provided

August 2013.

Photos courtesy of Mapache Rent a Car, Costa Rica, for SustainableTrip.org.